HOW TO REGISTER
1. You can register for the program on your next visit to any of our locations, or
2. Download complete and submit this printable mail in form, or
3. Enter your information below.
Is there any cost to membership?
What are the Program Rewards and how do I earn them?
Every time you make a purchase for regularly priced items at any one of our five restaurants, the dollars* you spend are tracked.
Rewards are earned by the member paying the bill for dollars spent on full priced items only, excluding tax & gratuity.
Rewards are non-transferable and have no cash value.
Rewards do not accumulate for catering or off-site events, when purchasing a gift card or for special discounted events or other coupons.
We reserve the right to add or withdraw participating restaurants, to make changes in the rules, cancel or audit your account, or terminate the program at any time without advance notice.
Federal & State tax liabilities are the responsibility of the card holder.
Member must be 18 years of age to be eligible.
Reward balances will print at the bottom of your Friend of the Family receipt.
The balance will not include rewards for your current visit, those rewards will be shown on your next visit.
What happens if I don’t have my card when I visit?
We can look up your account information by name, phone number or email address.
What happens if I lose my card?
A new card and any account balances can be transferred to a new card. It is important to note that you can only replace a lost card that has been registered.
Will my rewards expire if I don’t use them?
Rewards do not expire. You may always ask a Team Member at any of our restaurants to check your balance for you.
Do I earn rewards for purchasing of a gift card?
Purchases of gift cards do not count towards your rewards. Please note: if the recipient of your gift card is a Friend of the Family, they will earn rewards when they use their gift card towards the purchase of full priced items.
Who should I contact if I have a problem with my card?
You may contact us by email at firstname.lastname@example.org or call us at one of our locations.
After I register my card, what do you do with my information?
We use your details to send you information on special offers and promotions that we think will be of interest to you. We also use it to send updates on changes to the program and to keep you apprised of your account activity. Please note that we will never share your information with a third party.
Can I use my Loyalty Card at any Rex's Family of Restaurants?
Yes, Friend of the Family cards are valid at all our locations.